Submit a Support Ticket
Need facility maintenance or emergency engineering assistance? Submit your request below for rapid dispatch.
Track Existing Ticket
Already have a support ticket number? Look up real-time responses and engineering notes.
Track TicketHow Ticket Resolution Works
1
Ticket Logged ➔ Immediate ticket number issued and notified to operations dispatch.
2
Engineer Review ➔ Assigned specialist assesses problem urgency and safety criteria.
3
Interactive Flow ➔ Step-by-step chat messages with instant email notifications.
✓
Resolution & Close ➔ Issue resolved with complete audit trail.
🚨 Emergency Facility Support?
For immediate danger or flood / substation fire hazards, call our central dispatch hotline directly:
+880 1700-000005